ServiceNow – Customer Reference Stories

ServiceNow’s novel SaaS-based approach to architecture and pricing has made it stand out in the landscape of IT service management (ITSM). To capitalize on audio content, the company engaged venTAJA to conduct interviews and create Voice of the Customer success stories and case studies for use in lead generation, advertising, Web copy and blog posts.

No Training Needed (REI)Sleeping Better at Night (Juniper Networks)

Various Technology Companies – Blog Posts

For the corporate blogs of several technology clients, venTAJA contributes ideas for and helps draft posts on a variety of topics.

Qualcomm Developer NetworkQuest SoftwareAT&T Networking ExchangenComputingRightScaleServiceNowQualcomm OnQ

ServiceNow – Contributed Article

Chris Dancy of ServiceNow is a passionate advocate of digital literacy in the enterprise, particularly as it relates to IT service management. ServiceNow engaged venTAJA to create a contributed article for HDI SupportWorld, a professional journal for the IT service and technical support community, outlining Dancy’s views on the smart, efficient use of current digital literacy tools.

Digital Literacy – The How and Why for IT Professionals (excerpt)

ServiceNow – Customer Reference Stories

ServiceNow’s novel SaaS-based approach to IT service management (ITSM) has resonated with companies in pharmaceuticals, life sciences and medical devices. The company engaged venTAJA to conduct interviews and create Voice of the Customer success stories and case studies for use in lead generation, advertising, Web copy and blog posts.

Actelion Replaces Paper-based System with Service Catalog