As part of a content marketing campaign designed around Plantronics’ wireless headsets, integrated marketing agency Purematter engaged venTAJA for a series of lead-generation white papers. The papers guide readers through the steps of discovering, considering and making the business case for wireless headsets in contact centers, as well as for using them effectively.

The Manager’s Guide to Wireless in the Contact Center • 10 Ways to Make Conference Calls and Online Meetings More Productive